Frequently Asked Questions
6rin FAQ — All Your Questions Answered Here
From depositing with bKash to account verification and responsible gaming — this page has detailed answers to the most important questions Bangladeshi players have about 6rin.
It is natural to have questions when starting out or playing regularly on 6rin. On this page we have brought together the most frequently asked questions on four key topics — deposits, device and technical issues, account verification, and responsible gaming. If you do not find the answer to your question here, you can speak directly with our team via 24/7 live chat or by emailing [email protected].
Deposits
Log in to 6rin, go to the "Deposit" section, and select bKash. Send the payment from your bKash app to the designated number, then confirm with the transaction ID. The minimum deposit amount is ৳500. Your balance usually updates within a few minutes. If you run into any issues, let us know via live chat.
6rin itself does not charge any deposit fee. However, mobile banking services like bKash, Nagad, or Rocket may apply a small service charge according to their own policies. This charge is deducted from your mobile banking account — no additional fee is applied by 6rin.
First, wait a few minutes and refresh the page. If it still doesn't appear, confirm the transaction ID (TXN ID) from your mobile banking app and contact our 24/7 live chat or email [email protected]. If you provide the transaction ID and the time of the transfer, our team can resolve it more quickly.
6rin currently supports the most widely used methods in Bangladesh: bKash, Nagad, Rocket, Upay and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit is ৳500 for all methods.
Yes, you can deposit directly using both Nagad and Upay. The process is the same as bKash — log in, go to the "Deposit" option, choose your preferred method, and follow the instructions. The minimum amount for each method is ৳500.
Device & Technical Issues
Yes, 6rin is fully mobile-friendly. The site works well on any modern browser — Chrome, Firefox, or Safari. There is no separate app to download — you can play all games and handle transactions directly from your browser.
The first step is to clear your browser cache. In Chrome, go to Settings → Privacy and Security → Clear browsing data, delete Cached images and files, then reload the site. If the problem continues, check your internet connection or try switching to a different browser.
Open 6rin in Chrome, tap the three-dot menu (⋮), and select "Add to Home screen". An icon will then appear on your phone's home screen that takes you directly to 6rin. On iOS Safari, tap the "Share" button and you will find the "Add to Home Screen" option.
When your connection is restored, return to the game — in most cases your session is saved. For slot games, an ongoing round is typically completed on the server and the result is reflected in your account. If you notice any balance discrepancy, let us know via live chat.
6rin works on Android and iOS smartphones, tablets, and Windows or macOS desktops. You can use any modern browser (Chrome, Firefox, Safari, Edge). If you are using an older operating system or browser, it is recommended to update to the latest version.
Account Verification
A clear scan or photo of a government-issued ID is accepted — National ID (NID), passport, or driving licence. In some cases, a recent bank statement or utility bill may be requested to confirm your home address. Make sure the image is clear and all details are readable.
Verification is typically requested when you make your first withdrawal or after a significant volume of transactions on your account. For security reasons, a verification request may also come at any time. Submitting your documents promptly helps complete the withdrawal process faster.
Verification is an essential part of ensuring a safe gaming environment. It helps protect your account, prevents fraud and misuse, and confirms that the right person is receiving withdrawals. Once verified, you will not need to go through the process again for future transactions.
Yes, 6rin stores your personal information using SSL encryption. Submitted documents are used only for the verification process and are not shared with third parties. Full details of our privacy practices are available on the privacy policy page.
When clear and complete documents are submitted, our team reviews them as quickly as possible. If the documents are unclear or incomplete, additional information may be requested, which can cause a slight delay. You can check your verification status at any time via 24/7 live chat.
Responsible Gaming
Some warning signs are: repeatedly playing to try to recover losses, spending more than your budget, spending more time on gaming than with family or at work, or being dishonest about your gaming. If you notice these signs, take a break and read the responsible gaming page.
Yes, 6rin provides tools to help you stay in control of your spending. You can set daily, weekly, or monthly deposit limits. To do this, go to your account settings or contact the support team directly — they will help you. Staying within your own budget is the best habit.
6rin's responsible gaming page has a self-assessment guide and information on self-exclusion. You can also email [email protected] or reach our 24/7 live chat at any time — our team is ready to help confidentially.
6rin is for players aged 21 and above only. Age is confirmed during account registration and the verification process. Keeping minors away from gaming is a shared responsibility between us and parents or guardians. Any account belonging to a minor will be closed immediately.
For self-exclusion or a temporary account break, email [email protected] directly or make the request via live chat. You can choose to suspend your account for a set period or indefinitely. We respect this decision and no pressure will be applied.
Have more questions?
For any question you have, 6rin's support team is available seven days a week, twenty-four hours a day in both Bengali and English. Join the live chat or send us an email.
Chat with us on Live Chat
Or email us: [email protected]